1. Who We Are
This website, www.klobasa.co.uk (the “Website”), is operated by Smokey Yard Ltd, registered in England and Wales under company number 453341314, with its registered office at 133 Brockley Rise, London, SE23 1NJ, United Kingdom.
Smokey Yard Ltd is the Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 info@klobasa.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.
2. What Personal Data We Collect
When you use our website or make a purchase, we may collect the following personal data:
- Contact details: name, surname, email address, postal address, phone number.
- Payment details: card information or other payment method (processed securely through payment gateways such as Stripe or PayPal).
👉 Payment details are not stored on our servers. - Order history: information about your previous purchases and products ordered.
- Technical data: IP address, browser type, operating system, access time, cookies and similar tracking technologies.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To process and deliver your orders.
- To communicate with you and provide requested information or support.
- To send marketing emails if you have subscribed to our newsletter (you can unsubscribe at any time).
- To improve our website, services, and customer experience.
- To comply with legal obligations (e.g. accounting and tax records).
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract performance: processing necessary to fulfil your order.
- Consent: when you have opted in to receive marketing emails.
- Legal obligation: to comply with applicable laws, such as tax and accounting regulations.
- Legitimate interest: to improve our services and ensure the security of our website.
Whenever we rely on legitimate interest, we carefully assess that your rights and freedoms are not overridden.
5. Sharing Your Data
We may share your personal data with:
- Third-party service providers that help us process payments, deliver goods, or provide technical support.
- Legal authorities if required by law or necessary to protect our rights.
Some of our service providers may be located outside the United Kingdom. In such cases, we ensure that data transfers comply with UK GDPR requirements, using appropriate safeguards such as the UK International Data Transfer Agreement (IDTA).
We never sell or rent your personal data to third parties for marketing purposes.
6. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
For example, accounting records are retained for 6 years under UK law.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- The right to access your data.
- The right to correct inaccurate or incomplete data.
- The right to have your data erased when it is no longer needed.
- The right to restrict processing.
- The right to data portability.
- The right to object to processing based on legitimate interest or for direct marketing.
- The right to withdraw consent at any time (where applicable).
We will respond to all valid requests without undue delay, and within one month at the latest.
To exercise any of your rights, please contact us at info@klobasa.co.uk.
8. Data Security
We use appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access or disclosure.
All payments are processed through secure encrypted connections (SSL/TLS).
9. Cookies
Our website uses cookies to improve user experience and collect analytics data.
By using our website, you consent to our use of cookies in accordance with this Privacy Policy unless you choose to disable them in your browser settings.
Types of cookies we use:
- Necessary cookies – essential for the operation of the website (e.g. cart and checkout functions).
- Analytics cookies – help us understand website usage to improve user experience.
- Preference cookies – store user settings such as language or region.
- Marketing cookies – used to show relevant ads based on your interests.
You can manage or disable cookies in your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We encourage you to review this page periodically for any updates.
This Privacy Policy is governed by the laws of the United Kingdom.